With I2E, you'll never get bogged down with tech solutions that miss the mark, can't help simplify & solve business challenges, or don't deliver value!
Our Process: I2E
Our Ideas to Execution (I2E) Methodology was designed to help you quickly define problems, identify solutions, and execute outcomes.
I2E: More than just a slogan.
Because you don't have time to waste, we help you quickly get your IT projects from Ideas to Execution (I2E). But it's not just a catchy marketing slogan, it's our approach to IT Services. They allow you to quickly generate, validate, and execute on ideas that improve your business, regardless of where you are at in the process.
IT Consulting Services
Professional Services
Managed Services
IT Consulting
Accelerate your digital initiatives and improve business alignment.
Our consulting engagements are tailored for you, designed for rapid value, and are guided by our technical competency to ensure your business realizes value. You’ll receive a plan that aligns with your business goals, identifies hurdles, and is realistic to execute.
Professional Services
Get the additional tech assistance where and when you need it most.
Whether it’s expanding your IT team to accomplish goals, completing a complex project on time and within budget, or simply getting the most out of your tech investments, you’ll gain insight into the most effective path by leveraging our team’s 25+ years of experience.
Managed Services
Get the talent, tools, and process you need to support complex technologies or optimize your entire IT department.
With IE's Managed Services, you'll get access to expert manpower for putting out the "daily fires" and free up your internal team to execute strategic tech projects.
I2E was designed with YOU in mind.
We've built our business operations around our I2E methodology. It was designed to provide you with what we're most passionate about at IE, a superior customer experience. Here are a few ways we've shaped I2E to improve your interactions with us.
Solutions Engineers
Every IE customer has a dedicated Solutions Engineer to provide technical advice at no charge. You'll get access to the best local technical talent, helping you quickly identify problems and generate ideas for the solutions that meet your unique needs.
Customer Success
And because technology adoption can often be complex, we have a Customer Success team to lighten your burden around the entire technology life cycle and ongoing renewals.
Client Services
We have a highly experienced Client Services team using modern technology tools to ensure an accurate and streamlined quote to order process.
Customer Testimonials
"They are our backbone for support. We have one guy that does all of our server and infrastructure work and he leans on IE for everything. Every question we have, we have an answer really quickly, even on Saturdays and Sundays somebody is always there to answer our questions. As we have completely changed our infrastructure, just not from networking but from server installations, they have been right there, every step of the way."
Bob Barker Company
Frequently Asked Questions
How is I2E different from other technology company’s processes?
One of the biggest differences is we give you earlier access to our technical resources than any other tech company. Have you ever invested your time and energy into a vendor before you got to meet/engage with the technical resources? It's a bit of a gamble. During our Technical Assurance Process (developing a Statement of Work) there could 5 to 7 unique resources, including delivery/project management that touch it before it even gets approved. What's different about our process is that every time a SoW is created, a team member from delivery views it so they are already in the know before the project hand off happens.
The dreaded project hand off. Everybody in IT knows that the project hand off has the biggest potential for issues. For example, at the start of the process, the account managers and presales engineers are exceptional, but then the kickoff with the project manager happens and there is a disconnect about what sales promised and presales said would be designed and delivered.
Our process includes someone from delivery at the very start, giving you earlier access to our technical resources. This not only gives us more time to create value for you, but you get to engage with your technologist to see if they are a good fit before you get too far down the path.
How is IE positioned to support me and the solution you're proposing?
While our people are certainly something that sets us apart, you'll probably hear other companies say the same thing! One of the unique aspects of how we are positioned to support our customers and the solutions we recommend is making sure our presales are not only experts at designing a solution to meet your business needs, but they are also required to have a certain number of hours in the field doing delivery.
This ensures they understand how the solutions they are designing will work in potential environments. They can also better anticipate challenges that might happen during the project delivery, making sure you get the outcomes you are expecting from the recommended solution.
We’ll never recommend tech for the sake of tech. Widgets don't solve problems. The right technology at the right time does. It's always our goal to deliver an IT solution that best solves your business challenges. In order to do that, you need a team that also understands those challenges. All of our presales and a large percent of delivery have at one time been in your shoes as an IT customer or have worked for one of our highly vetted technology partners. They know the pitfalls and challenges that come from a bad process or wrong solution and the rewards that come with the right one.