Partners | Customer Experience
If you’ve used Cisco customer services before, you’ve likely come across the following terms: Cisco TAC and Cisco GLO. We’ve encountered several instances where they are often confused with each other, but selecting the right group or business unit at Cisco can improve your experience and help you get the right help faster. In this blog, we'll clarify the differences between Cisco TAC and Cisco GLO. Let's get started!
Partners | Customer Experience
As Cisco transitions more of its business to software, simplifying Smartnet, entitlement and license management is increasingly important. Most organizations are asking how they can get the support and management they need, efficiently and cost effectively. What if we told you a well-run customer experience team is the answer to reducing costs when dealing with complex license management for the high-quality solutions you need (like Cisco SmartNet subscriptions and Enterprise Agreements)?
