President Trump signed two separate Enhanced 911 (E911) changes into law in 2018. Both are designed to improve Americans’ access to emergency services regardless of the underlying voice communications platform. Complying with these changes may involve additional licensing and other expenses in 2020.

A short time ago, our IE account team met with a customer to show-off the new SparkBoard from Cisco. When challenged by the customer that they were pretty much already set on a competitive solution, I made the comment that they should at least entertain our conversation because the newer video units were now more affordable than ever and amazingly easier to use than their predecessors. The customer was skeptical and told me, “I’ll be the judge;” so we set out to make our case.

Update: Jaymes Krueger has recently posted an updated Cisco DNA Center blog: "Debunking the Top Cisco DNA Center Misconceptions." (March 2022). Read it here. ___ For years, we’ve heard about Software Defined Networking (SDN), and while the hype has been tremendous, we in the engineering community have joked that SDN stands for “Still Does Nothing”. Now that that SDN has been overhyped, marketers have moved on to terms like SD-Access (or SD-WAN) and Digitization. So, when Cisco recently announced their Digital Network Architecture, or DNA, the engineering community reacted with a collective yawn. Just another marketing term, right? Is this just an attempt to erase stale connotations of the first-generation SDN? Not exactly, as it turns out. Where SDN was the automation of network management, Cisco DNA is the automation of the network itself, or “digital networking”.