Internetwork Engineering
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Marty Jefferson has worked in IT for over 30 years, with extensive experience in project engineering, management, collaboration technologies, voice solutions and computer networking. He began his career in the military, and after being honorably discharged as an FTG2 Second Class Petty Officer, moved into the private sector where he now works as a Director of Collaboration and Voice Solutions for Internetwork Engineering.
Collaboration | Partners | Conferencing | Unified Communications
By:
Marty Jefferson
August 1st, 2023
Webex and Microsoft recently announced their teaming up to offer a better collaboration experience for all! Microsoft Teams users now have the choice of using their favorite Teams platform, either Microsoft Teams or Webex Teams, with near seamless integration between the two.
Collaboration | Contact Center
By:
Marty Jefferson
July 15th, 2023
Some businesses invest in expensive contact center solutions but fail to take advantage of their full capabilities. Which begs the question: Are you paying too much for your contact center solution? Or worse, are you paying for a solution you don’t need?
Collaboration | Cloud Solutions | Conferencing | Unified Communications
By:
Marty Jefferson
June 29th, 2023
If your company or organization is considering a move to the cloud, there’s a good chance you also have some concerns. One of the biggest concerns we’ve seen with customers we’ve helped transition to the cloud is that the same features won’t be available in the cloud that you find in your on-prem alternative. In this blog, we’ll discuss two specific solutions and highlight the capabilities of the cloud solution Webex Calling.
Data Center | Collaboration | Cloud Solutions
By:
Marty Jefferson
May 25th, 2023
You’ve heard it before, “the cloud is the future of business operations” . Though you may have been intrigued by the prospect of accessing whatever data you need without the physical limitations of having an on-prem data center, you feel uncertain about the security of your data and the unknowns of burgeoning cyber-attacks. We get it, and we see this hesitation all the time. That’s why we’ve decided to compile a list of some of the most prominent misconceptions about migrating to the cloud, and then debunk them with facts, data, and use cases. For quick reference, here are the misconceptions we’ll be covering today.
Collaboration | Healthcare | Conferencing
By:
Marty Jefferson
May 4th, 2023
It’s no secret that historically in-person meetings are now being moved online, and patient appointments are no exception. Whether you’re communicating with hospital staff, or hosting a secure Telehealth appointment, you need a collaboration solution that provides a reliably secure and intuitive experience. Webex and Zoom are a few of the most prominent collaboration solutions we’ve seen in healthcare environments.
Collaboration | Partners | Conferencing
By:
Marty Jefferson
March 23rd, 2023
At every level, state and local governments have come to rely on video conferencing solutions. Once considered too expensive and complex for everyday use, the affordability of video conferencing enables organizations of all sizes to improve decision-making, stay connected with one another and their citizens, and empower more effective leadership while reducing travel and office costs.