If you’ve used Cisco customer services before, you’ve likely come across the following terms: Cisco TAC and Cisco GLO. We’ve encountered several instances where they are often confused with each other, but selecting the right group or business unit at Cisco can improve your experience and help you get the right help faster. In this blog, we'll clarify the differences between Cisco TAC and Cisco GLO. Let's get started!

What is the Rural Healthcare Program? The rural healthcare program is a government-funded initiative aimed at improving access to medical services for people living in rural and remote areas. The program focuses on ensuring that people in underserved regions have access to affordable, high-quality healthcare, regardless of their location or financial status. According to BroadbandUSA, The RHC Program “Provides funding to eligible public and non-profit health care providers for broadband and telecommunications services necessary for the provision of health care.” [1]

Some businesses invest in expensive contact center solutions but fail to take advantage of their full capabilities. Which begs the question: Are you paying too much for your contact center solution? Or worse, are you paying for a solution you don’t need?

If your company or organization is considering a move to the cloud, there’s a good chance you also have some concerns. One of the biggest concerns we’ve seen with customers we’ve helped transition to the cloud is that the same features won’t be available in the cloud that you find in your on-prem alternative. In this blog, we’ll discuss two specific solutions and highlight the capabilities of the cloud solution Webex Calling.

We're excited to announce that CRN®, a brand of The Channel Company, has named Internetwork Engineering (IE) to its 2023 Solution Provider 500 list.

You’ve heard it before, “the cloud is the future of business operations” . Though you may have been intrigued by the prospect of accessing whatever data you need without the physical limitations of having an on-prem data center, you feel uncertain about the security of your data and the unknowns of burgeoning cyber-attacks. We get it, and we see this hesitation all the time. That’s why we’ve decided to compile a list of some of the most prominent misconceptions about migrating to the cloud, and then debunk them with facts, data, and use cases. For quick reference, here are the misconceptions we’ll be covering today.