Blog

Beginning in the first half of 2023, Cisco announced native video support with Microsoft Teams, called Microsoft Teams Room (MTR). We touched on this briefly in our recent blog, “Webex Teams and Microsoft Teams Unite to Improve Collaboration.” The half dozen or so certified video units (with more coming) can now dually boot into either native Microsoft code or traditional Cisco Webex code, maintaining the high-quality video experience expected from Cisco in either mode.

Webex and Microsoft recently announced their teaming up to offer a better collaboration experience for all! Microsoft Teams users now have the choice of using their favorite Teams platform, either Microsoft Teams or Webex Teams, with near seamless integration between the two.

Some businesses invest in expensive contact center solutions but fail to take advantage of their full capabilities. Which begs the question: Are you paying too much for your contact center solution? Or worse, are you paying for a solution you don’t need?

If your company or organization is considering a move to the cloud, there’s a good chance you also have some concerns. One of the biggest concerns we’ve seen with customers we’ve helped transition to the cloud is that the same features won’t be available in the cloud that you find in your on-prem alternative. In this blog, we’ll discuss two specific solutions and highlight the capabilities of the cloud solution Webex Calling.

You’ve heard it before, “the cloud is the future of business operations” . Though you may have been intrigued by the prospect of accessing whatever data you need without the physical limitations of having an on-prem data center, you feel uncertain about the security of your data and the unknowns of burgeoning cyber-attacks. We get it, and we see this hesitation all the time. That’s why we’ve decided to compile a list of some of the most prominent misconceptions about migrating to the cloud, and then debunk them with facts, data, and use cases. For quick reference, here are the misconceptions we’ll be covering today.

It’s no secret that historically in-person meetings are now being moved online, and patient appointments are no exception. Whether you’re communicating with hospital staff, or hosting a secure Telehealth appointment, you need a collaboration solution that provides a reliably secure and intuitive experience. Webex and Zoom are a few of the most prominent collaboration solutions we’ve seen in healthcare environments.