At every level, state and local governments have come to rely on video conferencing solutions. Once considered too expensive and complex for everyday use, the affordability of video conferencing enables organizations of all sizes to improve decision-making, stay connected with one another and their citizens, and empower more effective leadership while reducing travel and office costs.

Video conferencing and collaboration technology is now a staple in education as K-12 and higher ed institutions adapt to modern technology to meet the changing needs of students and faculty. With an emphasis on capabilities like security, video quality, user experience, and integration with other education tools (including Microsoft Teams), schools have a unique challenge of empowering learning while also ensuring a safe experience.

Patients don’t cease being consumers. While they prioritize the clinical outcome, they also expect a seamless customer experience.

Patient engagement is a hot topic for both healthcare professionals and patients. Why, you ask? Because the ultimate goal of healthcare professionals is empowered patients, and improving health outcomes with increased patient engagement is a great way to do just that.

The Human Video Factor

In this overview, we’ll discuss the overarching considerations that affect organizations when making the switch to virtual collaboration technology. Stay tuned for the two follow-up articles that will compare popular solutions and highlight issues impacting each prospective option’s level of effectiveness for organizations. Let’s get started!